General Conditions of sale

Summary :

SAS : contact@antichute-cheveux.com

Published by the company CG distribution with a capital of 10,000 euros, whose registered office is 32 rue Robert Mallet Stevens, 30900 nimes , registered with the Register of Commerce and Companies of nimes in the number 842 019 283 RCS Nimes , acting in the name and for the account of its brand, CG distribution

N° de TVA intracommunautaire : FR17918199803

Customer Service :

E-mail : contact@antichute-cheveux.com

We welcome you on the website : antichute-cheveux.com We invite You to carefully read these general conditions of sale and the Policy of personal Data, which govern Your browsing on the Website, as well as our relationships if You order the products on the Site. In the framework of these general conditions, it is agreed that " You "or" Buyer "means the person browsing the Site and/or ordering Products on the Website ;" We "or the" Seller " means the company identified in the legal notice above; the Buyer and the Seller are referred to collectively as the "Parties" and individually as the " Party ".

Any order for a Product on the Website implies consultation and acceptance of terms of sale by ticking the box provided for this purpose in the ordering process.

In accordance with all laws and regulations applicable, it is recalled that the validation of the purchase order as specified in these terms and conditions, is an electronic contract between the Parties which is proof between the Parties, the order is complete and payment of the amounts due execution of the said order.

1. CONDITIONS Of PURCHASE

The Products that We offer on the Site are available only to persons (i) major (or minor holders of an authorization of their legal representative to enable them to make an order on the Site), and (ii) have full legal capacity to place orders on the Website. We reserve the right at any time to ask for proof of identification proving your age and/or the authorization of the legal representative referred to above. We reserve the right not to respond to a command, and/or to exclude from our large database of clients/prospects, a Buyer who has not responded to the request above, or does not meet the requirements provided for in this clause. It is stated that the Products are intended for the personal use of the Purchaser, which must not be in connection with the professional activities thereof, including any resale of the Product.

In this title, the Purchaser's attention is specifically drawn to the fact that the amount of orders must not exceed the sum of€ 500 (five hundred) euros per order. In addition, it is specified that a Buyer is only entitled to order a maximum of 5 units of the same baseline command, and in the limit of 50 units per order. Furthermore, it is clarified that the orders for Products containing alcohol (such as perfumes) are limited to 200 ml per order. Finally, a Buyer is allowed to pass only one order per day. In the case of an order higher than the above-mentioned amount and/or number mentioned above, the order may be regarded as null and void.

2. PRODUCTS – PRICE

a. Products

The Products offered for sale on the Website are those listed on the Website on the day of the consultation of the Site by the Purchaser. The Buyer is informed that the photographs and texts illustrating the Products are subject to change.

b. Unavailability of a Product

In case of unavailability of a Product, You are informed of the unavailability :
• or, during the establishment of the command : a message appears and indicates that the desired Product is temporarily unavailable,
• or, following the confirmation of the order and before delivery, by e-mail.

C. Price

The prices are indicated in euros (€) and are valid in mainland France, Corsica and Monaco. They take into account any reductions as well as the T. V. A., applicable on the date of the order. Any change in the applicable rate of VAT will be reflected on the prices of the Products. Prices shown do not take into account the costs of processing and delivery which will be indicated before the validation of the order and be invoiced in addition. They came by order in the amount indicated in the table below ** : as of the shipment of your order. For the Corsican, allow 24 hours more. Delivery in Corsica is available in standard delivery to home, but not available in the Relay. *** : Not available for delivery to the overseas territories and military sectors.
The Seller reserves the right to modify its prices at any time but the Products will be invoiced on the basis of the rates in force at the time of registration of the order.

3. REGISTRATION AND CONFIRMATION OF THE ORDER

a. Terms and conditions of the order

To enter an order, the Buyer must first connect to the Site. The Buyer then has an opportunity to take knowledge of the various Products offered for sale at the time of consultation of the Site, and choose its Products by browsing the different categories of Products In the course of navigation on the Site, the Buyer wishing to place an order can do so just by clicking on the button used to add the Product to the shopping cart. Once this operation is carried out, the Buyer sees the number of Products in his shopping basket. We would like to draw the attention of the Purchaser on the fact that the contents of the basket may be subject to a time limit.
The Buyer can then continue browsing, or click on the shopping cart to display to the screen the contents of his basket, containing all the elements of the order and, in particular, the essential characteristics of the Products, the total amount of the order, billing and delivery, the time, costs and any restrictions on delivery as well as the rights and legal safeguards available to the Buyer. The Buyer can return the order, add, modify, or cancel as long as it does not definitively validated. If the Buyer wishes to choose any other Product(s), it may continue browsing the Site, being sure that the(s) Product(s) that you have just selected is/are well-preserved(s) in the shopping basket. Once the Product selection is complete, the Buyer may be ordered by submitting the order via the button provided for this purpose. Therefore, a new page opens prompting the Buyer to either :

enter the username (email address) and password, if the Buyer is already registered on the Site
fill out a form for the collection of personal data by filling out the required fields, including Name, Surname, email Address, mailing Address, billing address, delivery Address (the address to which the delivery will be made during business hours from Monday to Friday in France).

The Buyer agrees to complete good faith in the form provided. The Buyer acknowledges that the data that he communicates to the Seller and which are stored in the information systems of the Seller and/or its sub-contractors are accurate and valid proof of identity. It is recalled that these personal data are governed by the privacy Policy of personal Data is available here. After you have checked the contents of the order, the Buyer is invited to :

or to click on the button to access the payment of his order, under the conditions described in these terms and conditions;
or to click on the button allowing him to change his / her shopping basket and/or information relating to his / her personal details.

By clicking on the button giving access to the payment of the order, the Buyer must, in a first time, take note of these general terms and conditions, and then in a second time, to confirm its agreement on all the terms and conditions that is implementing a share of confirmation of acceptance is required on the Site (for example, by checking a box). When the Buyer confirms his acceptance of terms of sale, a dedicated Web page for the payment of the order is opened. Any order is an order with obligation of payment, which means that the placing of an order implies a regulation of the Buyer. The Buyer must then proceed to the payment of the order in the circumstances described in these terms and conditions. It is noted that in choosing a payment by credit card, as provided for in Article 4 below, and the Buyer will then be automatically redirected to the payment server of the payment service provider. The server of the payment service provider is the subject of a secure encryption bank flows to protect more efficiently all the data related to the means of payment, and that at no time the bank to the Buyer shall pass on the information system of the Seller. His responsibility is, therefore, clear. The computerized records or any other data held by the Seller will constitute proof of all transactions between the Seller and the Buyer.

b. Confirmation of the order

Once the order is confirmed and payment is confirmed according to the terms and conditions set forth below, a summary printable and writable to the Buyer's order is displayed and includes the references of the order. An e-mail order confirmation is sent to you in a timely manner by the Seller to the email address provided by the Buyer and include the following information :

the identity of the Seller, as well as its contact details
the reference of the command registered at the time of placing the order
the summary of the order and the essential characteristics of the Products
deadlines, fees, and any potential delivery restrictions
the total amount of the order, inclusive of all taxes
the legal rights and guarantees that the Buyer has
the confirmation of the payment
the present General Conditions of Sale
the withdrawal form

The Seller retains ownership of the Product(s) and/or Service(s) order(s) until full payment of the price and its accessories including the shipping costs by the Seller. In the event of a payment incident, the Buyer agrees to return to the Seller, at its expense, the Products have been received and not use it, and what, upon first request. In order to protect the Seller from abusive practices carried out by fraudsters, and in the case where the Seller or the provider of online payment suspected to be fraudulent order, they reserve the right to ask the Buyer (prior to the processing of the order) additional documents (including proof of identity of the Purchaser) in order to verify the non-fraudulent thereof

c. Proof of the order

It is expressly agreed between the Seller and the Buyer, that e-mails will be binding as between the Parties, as the automatic recording systems used on the Website, including with regard to the nature and the date of the order. The Buyer may have access, where appropriate in accordance with the rules of the common law, the electronic contract between the Buyer and the Seller. It is aimed to do this at the Customer Service here that it will provide all the information necessary to do this, including the order number and contact information.

4. PAYMENT

The amount owed by the Purchaser is the amount shown on the confirmation of the order as displayed on the internet page dedicated to this purpose and then transmitted by electronic mail by the Seller to the Buyer. The Buyer has the choice of the validation of his order as specified above, between different modes of payment. Payment can be made only at the time of ordering, by internet, by Credit Card (Visa, Mastercard, Carte Bleue. The order is validated by the Seller after acceptance of terms of sale by the Buyer, verification and confirmation of the validity of the payment and sending to the Buyer's confirmation of the acceptance of the order. In any case, the Seller reserves the right to refuse any order or delivery in case of exceeding the limits outlined in the section "Purchase Conditions" herein, to dispute with the Buyer, non-payment, partial or total a previous order by the Buyer's refusal to authorize payment by credit card, banking institutions, non-payment or partial payment. In the case of payment by credit card, the amount of the order is debited after shipment of the order.

5. DELIVERY AND RECEIPT

a. delivery Terms and conditions

Once the order is prepared, it is sent to the mailing address provided by the Buyer on the occasion of his command. The Products are delivered through the services by a specialized service provider (as the case may be, and/or the delivery options selected) (hereinafter the " Carrier "). In case of absence of the Buyer, the Carrier leaves a i message the Buyer. The Buyer must then get back in touch with the Carrier to arrange a new delivery date. It is nevertheless specified that if the Buyer does not contact the Carrier, it must make contact with the carrier selected when the order was placed, and agree to a point. or ,a new delivery time . The Buyer is informed that the package is kept by the carrier.

b. Time

Orders are processed within an indicative time period of 1 (one) business day. It is recalled that a command is sent only once it has been processed. After processing the command, the corresponding Products are routed and delivered in a timely manner indicative of the following :

Provider ,DPD, minimum 48 h

In any case, the order is executed within a maximum period of thirty (30) days from the day following that on which the Buyer has validated his order, subject to full payment of the price and conditions of purchase set out in the section "Purchase Conditions" these general terms and conditions. Without delivery to the expiration of this period, the Buyer has the option to cancel the order under the conditions laid down in article "Delayed Delivery" below.

c. Late delivery

In case of delay of delivery (exceeding the maximum delivery period of thirty (30) days after confirmation of the order), the Buyer must, in a timely manner, report the delay to the Seller by e-mail by clicking here and, so that the Seller can commence an investigation with the Carrier. If in the course of this inquiry, the order is found in a period of 7 days from the date of the customer's mail, it will be sent within 14 days from the date of the customer's mail at the place of delivery specified in the order. After this period of 7 days, or if, at the conclusion of this inquiry, the order is considered to be lost, the Seller makes a refund of all monies paid by the Buyer (shipping costs included), depending on the method of payment, within 14 days from the receipt of the customer's mail.

d. Reception

Each delivery is deemed to be completed upon provision of the Product or products(s) by the Carrier to the Buyer or a third party indicated by the Buyer. It is up to the Buyer to verify immediately at the time of receipt of the Product(s) compliance and the integrity of the Product(s) dispatched(s). Any discrepancy/reserve identified at the time of delivery (including missing or damaged product) must be reported comprehensively and accurately by the Buyer on the receipt given by the Carrier at the time of the provision of the Products and/or confirmed by registered letter to Carrier within ten (10) days after the receipt of the order. Any reservations of this type must be notified in parallel and in a timely manner to the Customer Service of the Seller here. A copy of the complaint sent to the Carrier will be provided.

6. LEGAL GUARANTEES

a. Description of the legal guarantees

Legal guarantee of conformity – in Accordance with articles L. 217-3 and following of the consumer Code, the Seller is obliged to deliver a Product in conformity with the order made by the Buyer and must respond to defects of conformity existing at the time of the issuance of the said Product, appearing in a period of two (2) years from that date. The Seller also, during the same time period, defects of conformity resulting from the packaging. This warranty period shall apply without prejudice to articles 2224 and following of the civil Code. The starting point of the limitation of action for the Buyer is the day of knowledge by the latter of the lack of conformity.
Under the legal guarantee of conformity, the Product must, in particular, to comply with the contract :

1° Match the description, the type, quantity and quality, or any other characteristic provided for in the contract;
2) Be suitable for any special use sought by the Buyer, brought to the knowledge of the Seller no later than at the time of the conclusion of the contract and which the latter agreed to;
(3) Be issued with all the accessories to be provided pursuant to the contract.

In addition to the criteria of conformity with the contract, the Product is compliant if it meets the following criteria :

1. It is suitable for the use normally expected of a property of the same type, taking account, where appropriate, of any provision of european Union law and national law as well as all the technical standards or, in the absence of such technical standards, specific codes of conduct applicable to the sector concerned ;
2° if necessary, he has the qualities that the Seller presented to the Buyer as a sample or model, prior to the conclusion of the contract ;
3° The case, it is delivered with all the accessories, including the packaging, as the Buyer may reasonably expect ;
4° It corresponds to the quantity, quality and other characteristics, including, in particular, in terms of durability and security, the Buyer may legitimately expect for goods of the same type, having regard to the nature of the Product, as well as the public statements made by the Seller, by any person upstream in the chain of transactions, or by a person acting on their behalf, including in advertising or on labelling.

However, the Seller is not required by all public statements referred to in the preceding paragraph if it shows :

1. That he did not know and was not legitimately not in a position to know ;
(2) That at the time of the conclusion of the contract, the public statements had been rectified in conditions comparable to the initial declarations ; or
3° That the public statements have not been able to influence the purchase decision.

The Buyer may contest the compliance by invoking a default with respect to one or several particular characteristics of the Product, which has been specifically informed that they departed the compliance criteria set out above, the variance of which he has expressly and separately made at the conclusion of the contract. Except as expressly aimed at specific products, the Seller makes no warranty trade within the meaning of article L. 217-21 of the consumer Code. Legal warranty against hidden defects Of the same, in accordance with article 1641 of the civil Code, the Seller is bound to a warranty on account of the latent defects of the thing sold which render it unfit for the use for which it was intended, or which so impair that use that the Buyer would not have acquired or would have given a lesser price if he had known. The action resulting from latent defects must be brought by the Purchaser within a period of two (2) years from the discovery of the defect.

b. Procedure

If the Products delivered are not in accordance with the Products ordered by the Buyer or they are defective-hidden, the latter must send an email to the customer Service of the Seller or the vice-hidden sound(its) Product(s). The Customer Service of the Seller confirm receipt of the request of the Buyer and confirms the procedure to be followed. Upon receipt of instructions from the Customer Service of the Seller, the Buyer shall return the non-conforming Goods or defective-hidden to the Seller at the following address indicated by the customer service. The(s) Product(s) must/must be (i) returned(s) at the expense of the Seller, full(s), not used(s) (except in the case of hidden defects), in its (their) original packaging intact and (ii) to the extent possible, accompanied(s) to its (their) original packaging and the return voucher and a photocopy of the invoice. In addition, the Seller does not accept packages sent with postage due. Any risk related to the return of Product(s) is the responsibility of the Seller. On receipt of the Product(s) deemed(s) non-compliance(s) and / or allocated a hidden defect, the Seller realizes a control or of the Product(s) to establish the conformity or non-conformity of such Products. Similarly, the Seller can proceed on the(s) Product(s) returned(s) by the Buyer at a quality test to verify that the(s) Product(s) returned(s) well(s) Product(s) of origin. It is understood that these controls are carried out in the shortest possible time.

c. Content of the legal guarantees

If the non-compliant nature of the product or Products is confirmed or the vice-hidden is proved : the Buyer may choose between the repair and the replacement of the Product, subject to the conditions of the costs provided for by article L. 217-12 of the French consumer Code. Please note that the Purchaser (i) has a period of two (2) years from the delivery of the Product to act and (ii) is exempt from providing proof of the existence of the lack of conformity of the Product during the twenty-four (24) months following the delivery of the Product. In the framework of the implementation of the warranty against hidden defects of the thing sold by the Purchaser within the meaning of article 1641 of the civil Code, he may choose between the rescission of the sale or a reduction of the selling price in accordance with article 1644 of the civil Code.

7. RIGHT OF WITHDRAWAL

c. Content of the legal guarantees

The Buyer has a right of withdrawal that he can exercise within a period of fourteen (14) days, without having to give reasons or pay penalties, except for the return costs are at his expense. The withdrawal period will expire fourteen (14) days after the day on which the Buyer or a third party nominated by other than the Carrier, acquires, physical possession of the Goods. If the Buyer has ordered several Products in a single order, or the delivery of the Products has been carried out in several parts, the withdrawal period does not begin before the Buyer, or a third party designated by him, other than the Carrier, takes physical possession of the last Product, or the last part of the delivery. To exercise the right of withdrawal, the customer must make his decision of withdrawal to the Seller by any declaration, devoid ambiguity, before the expiry of the period of withdrawal, in particular : by email by filling out the contact form: contact@antichute-cheveux.com For the withdrawal deadline, it is sufficient that the Buyer sends her communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

b. the return of The Products subject to withdrawal

Following the communication from the Buyer of its decision to withdraw from the contract, the Purchaser should return to the Vendor(s) Product(s) complete(s), not used(s) in its(their) original packaging intact and, to the extent possible, accompanied(s) to its (their) original packaging as well as the return and a copy of the invoice, without undue delay and at the latest within fourteen (14) days following the communication by the Purchaser of its decision to withdraw from the contract, to the address provided by the Customer Service. This deadline shall be deemed met if the Goods are returned before the expiry of the withdrawal period of fourteen (14) days. A default of the return of the Products within a period of fourteen (14) days following the communication by the Purchaser of his decision to withdraw refunds are not possible. The costs of returning the Product(s) will remain at the expense of the Buyer.

c. The refund of the Products object of the withdrawal

The Seller undertakes to refund to the Buyer the total amount paid, including the costs of delivery (with the exception of the costs of further deliveries arising from the fact that the Buyer has chosen, if applicable, a type of delivery other than the less expensive standard delivery offered by the Seller). Except with the express agreement of the Purchaser to other means of repayment, the repayment of the Product(s) is done according to the method of original payment used by the Buyer, without undue delay and, in any event, no later than within a period of fourteen (14) days from the day on which the Seller is informed of the decision of withdrawal from the agreement. This rebate will be no cost to the Buyer. The repayment of this sum, however, may be deferred until the actual retrieval of the returned Products or until the Buyer has provided proof of shipment of the Product, whichever first of these facts. The Buyer is informed that the Goods which were unsealed after delivery and which cannot be returned for reasons of hygiene or health protection can not enjoy the right of détractation (including, without this list is not to be deemed exclusive, the cosmetic products in which the gate would have been removed). For any further information on the scope, content and instructions
on the exercise of the right of withdrawal by buyer, Buyer may contact the customer service.

8. MEDIATION

For any issue regarding an order, please contact our Customer Service :
Contact@antichute-cheveux.com

9. PERSONAL DATA

a. personal Data

The information of the personal information (personal data), marked by an asterisk, and collected in the framework of the sale at distance is required, this information is necessary for the processing and delivery of orders, as well as for the preparation of invoices. These data are strictly confidential and are only used by the Seller or its sub-contractors subject to the same obligations, as to the treatment of completed orders and in accordance with the Policy of personal Data accessible It is to be recalled that the Buyer has a right of access, of modification, correction and deletion of personal data concerning them. To exercise this right, the Buyer may send a message along with a copy of proof of identity to the Consumer Service of the Seller The Buyer may be required to receive the Vendor's e-mails with information on Products and activities of the Seller, if the Buyer has previously consented to by checking the box provided for this purpose. The Buyer retains the right to refuse such communication is a priori not giving his consent at the time of the validation of the order, or a posteriori by expressing his refusal by email by clicking

b. Cookies

The Site makes use of cookies. Cookies are a computer file stored on the hard disk of the personal computer of the Buyer.

10. MISCELLANEOUS PROVISIONS

a. Force majeure

Neither Party shall be liable for non-performance in whole or in part of its obligations under these GTC if the non-performance is caused by an event constituting force majeure. Are considered as cases of force majeure events that meet the criteria established by the case-law of the Court of cassation and the law. The Party claiming an event of force majeure shall notify the other Party within five (5) business days following the occurrence of this event. The Parties agree that they must work together in the best possible time in order to determine all the modalities of implementation of the order during the period of the force majeure event. Beyond a period of one (1) month of interruption due to force majeure, the Vendor may not honor the order, their responsibility to reimburse the Buyer if applicable.

b. Non-partial validity

If one or more stipulations of these general terms and conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain all their force and scope.

c. all of these GTS

These terms and conditions and the order summary sent to the Buyer together form the contract and constitute the entire contractual relationship between the Parties. In case of contradiction between these documents, the terms shall prevail.

d. Amendment of terms and conditions

It is specified that the Buyer can save or print these terms and conditions, provided, however, that does not change. The general terms and conditions force can be consulted at any time under the heading "General terms and Conditions of Sale" accessible via every page of the Site. The Seller may at any time, update these terms and conditions. Such an update is the subject of a prior notification and specific on the Site.

e. applicable Law and competent courts

The present GTC and the contractual relationship between the Buyer and the Seller are subject to French law. In the event of a dispute between the Buyer and the Seller, and, failing resolution of the dispute in the mediation provided for in article 8 above, the latter will be brought before the competent French courts.